In order to ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. To accommodate your desired appointment a credit card is required at the time of booking to guarantee your reservation. Gift Certificates may also be used in lieu of a credit card to hold your appointment. We hold this information as part of our cancelation policies and only make necessary charges to your account on the date of your scheduled service. Details of our cancelation policy are provided below.
*Please notify the spa coordinator of any allergies or sensitivities to aromas or ingredients when you schedule your appointment.
Although we offer planned spa packages for your convenience, you are welcome to combine any of our spa and salon services for a custom package that meets your needs.
Cancellation Policies and Fees:
Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.
Any cancellations with less than 24 hours of notice are subject to a cancelation fee amounting to the cost of the scheduled service. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, many times our staff will be functioning in an "on call" status and can have travelled to the spa specifically for your service. For these reasons we are obligated to compensate our staff for their time as well as make up for the lost revenue.
When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card or gift certificate to guarantee a reservation so please have your credit card and/or gift certificate ready when booking. You will not be billed unless there is a cancellation or no show. Upon checkout, guests may choose their method of payment.
We ask that you please arrive 10-15 minutes prior to your appointment time. We will do our best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests. Full price of scheduled services will apply, so please plan accordingly. Of course beyond the check in policies we invite all our guest receiving services to make full use of our relaxing environment here at Serene Beauty Day Spa. Come early, stay late, bring a book, relax .
Please leave all jewelry and valuable items at home. Serene Beauty Day Spa is not responsible for lost or misplaced items.
Spa specials cannot be used in combination with any other offer, promotions or third part gift certificates.
We're experts at what we do. But knowing the best techniques is only part of the process, we're also here to make you feel great. Whether you're here for a one-hour service or an entire day, your happiness is of utmost importance!
From the moment you walk in the door, our focus is on relaxation. Our spa services are a great way to take a step back from the bustle of everyday life. Come take a break with us. We're experts at what we do. But knowing the best techniques is only part,
Many people underestimate the effect high-quality lotions and oils have on a spa treatment. We guarantee our all-natural products help you with that extra feeling of zen. If you fall in love, everything is available for purchase!